Work with review data

Use the review endpoints for two jobs: monitor new feedback and respond to public opinions.

Read the right resource

Choose opinions or answers

• Use opinions.list for primary customer opinions.
• Use answers.list for question answers.

All list operations support the filters documented on their reference page. Use dateFrom and dateTo as epoch milliseconds and choose a sort order that matches the screen or export you are building.

Find unanswered opinions

Filter for human review

Set responseStatus to unresponded and sort by newest. Keep the query narrow enough for a human to review, then store the last page your job processed.

Respond to an opinion

Send a specific owner response

Call opinions.respond with the project ID, opinion ID, and a content string from 1 to 5000 characters. Keep the response specific to the customer’s experience. The operation creates or updates the owner response for that opinion.