Read customer answers

The Answers page is a table, not a set of answer detail pages. Each row shows a submission ID, question, answer, and submitted time. A Private label marks an answer that stays between the writer and your business.

Search the table

Find text across questions and answers

1. Open the project and choose Outcomes > Answers.
2. Use Search answers... to find text across questions and answers.
3. Read the answer beside its question and submitted time.

Filter related answers

Filter by submission or question

• Select an ID such as O-4F2A to show every answer from that review submission.
• Select a question to show answers to that question.

The active filter appears above the table. Applying one of these filters clears the other. Select the X in the filter to return to all answers.

Export the full answer set

Select Download all when you need a CSV export of the project's answers.

If no rows appear

• Clear the Submission ID, question, and search filters.
• Confirm that the selected project has completed reviews with question answers.
• If a question says it is unavailable, clear that question filter and open the full table.

Related tasks

• Manage review questions
• Review customer opinions
• Review customer receipts